business process improvement

The Time Billing Paradox

What is the best way to get your team to buy in to the importance of time tracking? On this episode of the Navigator, Brad Dempsey and Brad Malone talk through the time billing paradox, and the struggle people have when they hear the two scary words – time tracking. This is one of the […]

Make Your Integration Business Stronger During Ups and Downs

There is no such thing as perfect, but that doesn’t mean you shouldn’t strive for incremental improvements. That’s what continuous improvement is all about.  It’s understanding that there is always room to better a process or structure and taking defined steps to recognize where improvements can be made and implementing and measuring these changes. The […]

What A Comprehensive Scope of Work Document Looks Like

Here is an outline of the major components of a comprehensive scope of work document In our recent blog post, Make Your Scope of Work Statements Stand Out, we talk about how good scope of work statements help establish boundaries and responsibilities. Today, Brad Malone, of Navigate Management Consulting, continues this discussion, describing what your […]

Project-Based Financial Concepts for Integrators

Recently, our CEO, Brad Dempsey, joined Brad Malone on the Navigator podcast. This episode is part of Navigate Academy Module 4 Project-Based Financial Concepts In terms of maturity, Solutions360 sees a wide range of integration companies. “We see the complete gamut of maturity,” says Dempsey. “It really runs from lifestyle businesses – small businesses started […]

Video Demo: Q360 Cash Flow Forecasting Dashboard

We are excited to release the newly updated cash flow forecasting dashboard in Q360 Why is cash flow forecasting important? The object of cash flow forecasting is to compare how much cash you receive each month to how much cash you must disburse. Solutions360’s new worksheet tool will help you to forecast both sides of […]

Resource Management – Getting What You Need from Workers

What is the best way for systems integrators to handle resource management? Resource management is such an important issue, it invariably leads to other questions: How do we manage the utilization of our resources effectively? How do we set objectives that our people can meet? How do we motivate and incentivize people to meet those […]

Don’t Be a Cash-Blind Owner Part 2 – Sources & Uses of Cash

What makes a financially successful integration business? One with high profits? One with a solid financial plan? Many owners believe that, if profits are solid, then the company is solid. As we revealed in Part 1 of our blog series, Don’t Be a Cash-Blind Owner, however, they’re pretty upset when they find out that isn’t reality. […]

Don’t Be a Cash-Blind Owner Part 1: Days Sales Outstanding

During my decades-long career as a CFO, I’ve had the great pleasure of knowing and interacting with many superbly talented entrepreneurs. Unfortunately, some of these remarkable individuals are also what I call “cash-blind owners.” This “disorder” describes otherwise-savvy business owners who are totally oblivious to the monthly cash activity of their business. Because many owners […]

Close the Profitability Loop in Your Job Costing Process

Job costing is one of the most complicated issues that Solutions360 has seen in the integration industry. Solutions360 has worked with more than 200 integrators, and fewer than 10 percent were satisfied with their job costing process, prior to implementing Q360. Often there was no job costing process in place, so estimates were based on […]