managed services provider

CFO Perspectives on Liquidity and Cash Flow for MSPs

CFOs Say Cash is King!  At NSCA’s 2020 Pivot to Profit Virtual (P2Pv), Solutions360 CEO, along with three leading integration firm CFOs, offered their perspectives on understanding liquidity and cash flow for MSPs. 2020 P2Pv Session Presenters: Brad Dempsey, CEO at Solutions360 Inc. Eric Morris, CFO at Wayne Automatic Fire Sprinklers Chris Mounts, CFO at […]

Best Practices for Building Recurring Revenue

In order to build recurring revenue, integrators are making the shift from a reactive to a proactive support model. There has been a lot of discussion in the integrator community about best practices for developing services and support revenue, and how to embrace a recurring revenue model. In previous blogs we have discussed how customers […]

Buying vs Leasing, Which is Better?

The most important distinction between buying vs leasing is how the finance charges are paid. If you have ever bought a house or a car, or started a business, you likely have experience with loans. A question you or your customer may be wondering is when to lease and when to buy using a loan? […]

What A Comprehensive Scope of Work Document Looks Like

Here is an outline of the major components of a comprehensive scope of work document In our recent blog post, Make Your Scope of Work Statements Stand Out, we talk about how good scope of work statements help establish boundaries and responsibilities. Today, Brad Malone, of Navigate Management Consulting, continues this discussion, describing what your […]

5 Tips for Retaining Top Technicians

Solutions360 often talks with integrators about the challenges of finding and retaining top technicians. In 2019, CompTIA research reported the unemployment rate for IT talent at 1.3%, which supports what a time-consuming and expensive task it can be to find outstanding employees. And when you finally come across someone who can do their job well, […]

Resource Management – Getting What You Need from Workers

What is the best way for systems integrators to handle resource management? Resource management is such an important issue, it invariably leads to other questions: How do we manage the utilization of our resources effectively? How do we set objectives that our people can meet? How do we motivate and incentivize people to meet those […]

Recurring Revenue by the Numbers

There are numerous reasons for integrators to adopt a recurring revenue model. A recent Commercial Integrator article, The Opportunities and Challenges of Selling Your Integration Business, discusses how private equity firms are making serious inroads into the AV integration market—but they’re looking for predictable cash flow through recurring revenue. And the need to get into […]

Create Predictable Cash Flow with Monthly Recurring Revenue

How important is cash flow to your integration business? A blog post based upon The AV Profession podcast from AV Nation. Most integrators agree that having a backbone of solid cash flow is the lifeblood of an integration business. There has been a lot of discussion in the industry, that developing monthly recurring revenue is […]

Q360 Helps Integrators Develop Best Practices for Access Control

What is the best way for integrators to track of all those customer passwords? One the of questions Solutions360 always hears from integrators is how to store all their access information. Access control is a problem across the integration industry.  Technicians are installing IoT devices in customers’ network environments, and all of these devices have […]

Yes, Your Customers Want AV-as-a-Service!

We have been talking a lot lately about the benefits of embracing the AV-as-a-Service business model. But, this is not a new concept, it is just fairly new to the AV space. “Customers are already consuming other technology that way, because it’s being sold like that by vendors in other technology verticals,” says Chad Sowers, […]