software implementation

Customer Success Manager Is One of Solutions360’s Most Innovative Roles

Meet John Lyall, Customer Success Manager at Solutions360. The idea of a Customer Success Manager is a relatively new development, that is rapidly changing and evolving our customer relationships. John meets with Solutions360 customers to understand their needs and help them achieve their business goals. “I look to build strong value-added relationships with our customers […]

Rick Allan of VTI Security on their Partnership with Solutions360

On this edition of Clear Talk, Tofiq Indawala talks with Rick Allan, CTO at VTI Security. VTI Security is a national systems integrator that is based in the Midwest. The company integrates security systems, camera systems and access control systems, and provides solutions to its customers. Prior to Q360, VTI Security was using a combination […]

Preparing for an ERP Implementation

Preparing for an ERP implementation; most companies are not ready and they don’t know it. At InfoComm, Steve Riley, Senior Consultant at Navigate Management Consulting, sat down with Brad Dempsey to discuss ERP implementation readiness. Riley lived through a big implementation when he worked for an integrator. Now he works with integrators preparing them to […]

The 4 P’s for a Successful ERP Implementation

By Tofiq Indawala, PMP Implementing an ERP system is one of the most valued investments that a company can make.  It brings every element of your operations on to a single platform, allowing you to run operations from a single point of information.  There are many articles out there discussing requirements gathering for an ERP, […]

Brad Malone and Brad Dempsey Discuss ERP Implementation Readiness

Brad Malone and Brad Dempsey recently sat down to discuss ERP implementation readiness, and the growing partnership between Navigate Management Consulting and Solutions360. An ERP implementation is not something a company does every year; it is a big change, and a lot of that change involves culture. “It involves their existing processes,” according to Malone, “It […]

5 Best Practices from AVI Systems for a Successful ERP Implementation

  Preparation and organization were keys to AVI’s successful Q360 implementation       Anyone who has ever experienced an ERP implementation, will tell you there is nothing ‘easy’ about it. But according to Kendra Lettau, Process Management Architect at AVI System, there is much that can be done to make an ERP implementation run […]

Employee Engagement is Essential for a Successful ERP Implementation

It has been two and half years since Dustin Campbell took the helm at Adtech Systems, and over that time the company has focused heavily on internal operations. “Our general thesis is you have to have a very strong operational core before you go out and focus on sales and marketing,” explains Campbell. From the […]

Q360 Drives Business Transformation at Adtech Systems

Client Profile Adtech Systems opened its doors in 1988 as a projector reseller. Over the years, the company has evolved to become one of the premiere professional audio/visual integrators in New England. Today, Adtech has 170 employees, and operates across three states, serving some of the largest organizations in the region. In March 2015, two […]